FAQ

Can I skip the action plan?

• The organizing action plan is essential to maximize our time together and get on the same page with expectations and goals. If we were to dive right in without a plan, we’d end up spending the additional cost of the action plan via the reduced efficiency of our time together.

• The action plan includes time estimates, but it is not the same as a painter or electrician coming out for an estimate. It is a high value document with customized, actionable solutions.

How much will it cost?

• The price for the in-person organizing action plan is $295, which includes your two hour meeting with Alex or Kristen, plus one to two hours for her to finalize the plan afterward. You may choose to DIY the plan or hire us for hands-on organizing to transform your space.

• We have a standard pricing menu (available upon request) for our hands-on organizing services, but we won’t be able to provide an accurate estimate until we’ve completed your organizing action plan. We can assess your goals and create a plan to work within your budget.

• Working with us is one part completing a project and another part organizing lesson—we love to see a skills transfer after you witness our process. Most clients choose to book a minimum of two full days to take advantage of our discount package rates.

• Other clients prefer to have us complete the entire action plan—whether quickly over the course of a few weeks or gradually over a longer span of time.

What are your hours?

• Our office hours are 9a to 5p ET Monday through Friday excluding major holidays.

• Our action plans are booked as a two hour meeting, usually 9 to 11a or 1 to 3p. If you need a different time window, please ask and we can see what is available.

• Our hands-on organizing services are usually scheduled between 9a and 3p, but we can often accommodate earlier or later times between 8:30a to 4p.

• We can work weekends from time to time, but it is considered overtime for our team. As a result, we charge time and a half our normal rates for any weekend sessions. Most clients opt to work with us during the week.

How can I prepare?

• We encourage a distraction-free period during your organizing action plan. This will allow us to make the most of our time together.

• No need to do any pre-work; we like to see how you live so we can design solutions that will work with your natural flow, not against it. Our services are judgment free.

• It’s not beneficial for you to declutter before you bring us in for the action plan. Instead, it’s best to get the plan first so you have a clear path to start.

Can you help with my move?

• Yes! Our process for clients who are moving is very similar to our normal organizing process, except the action plan will include additional details related to your move: the order of spaces for the pack/unpack and how zones will translate to your new home.

• We like to look at both homes in-person when possible. If that’s not feasible (distance, stage of renovation/build), we can look at one home in-person and look at the other via photos. We can also complete the entire action plan virtually.

• When you hire us for the pack/unpack, you will have less to move because we’ll help you declutter on the front end. Therefore, the mover’s fee may be lower. Additionally, it will take less time to unpack on the receiving end because the boxes will be organized in a way that makes sense. You’ll feel settled and organized in your new home faster.

• Unpacking is the same process as organizing, except instead of emptying your cabinets/closets, we are unpacking boxes. From there, the rest is the same.